Who is Klarna:

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Pay later in 3 interest-free instalments work?

Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Aspinal of London, instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can monitor your payments’ schedule via Klarna  

How does Pay later in 30 days work?

Pay later in 30 days is a form of credit which allows you to delay payment of your purchase by 30 days. Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. 

What happens if I cancel or return my order?

As soon as we, Aspinal of London, have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

I have asked for a refund. How will I be refunded?

We can confirm all refunds will be issued back on to the debit or credit card which was originally entered at checkout.

I still have questions regarding payment, how can I get in touch?

We kindly advise you to visit your Klarna app or Klarna’s Customer Service page for a full list of FAQ’s