As the current COVID-19 situation in the UK evolves, we are working closely with our delivery partners Royal Mail, DPD and DHL to offer the safest and most efficient delivery services.
Royal Mail remain operating as usual and are offering a non-contact service to take extra precautions for both customers and staff. We encourage our customers ordering for UK delivery to monitor Royal Mail’s current delivery status on https://www.royalmail.com/coronavirus.
DPD remain operating as usual for all parcel collection, sortation and delivery operations. DPD are also offering a contact free delivery process, eliminating the signature at point of delivery. DPD are providing useful daily bulletins on their current service which can be viewed on their website dpd.co.uk.
For all international orders, we encourage you to use DHL’s On Demand Delivery services ondemand.dhl.com to track the current status of your destination country. DHL couriers are also offering a non-contact alternative to any customer who does not wish to sign via the scanner screen.
We can guarantee that we are working closely with our delivery partners to ensure all possible health and safety precautions are being followed during this time.