For any purchases made online from 25th March 2020 onwards, we have extended the returns policy to 90 days. If you wish to return or exchange your online purchase within this 90 day period, please follow the instructions listed here before posting your item back to us. We offer free returns shipping but do recommend you keep your proof of postage for your own records. If you require any assistance when processing your return, our customer services team will be happy to help, please get in touch to discuss on 0808 169 5529, via email at firstname.lastname@example.org or via live chat on our website.
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Articles in this section
- Our Response
- Are Aspinal of London stores closed? How long will they be closed for?
- Is Aspinaloflondon.com operating as usual?
- Will my order be delivered on time/if at all?
- Can I still get my purchases personalised?
- If I have a question or enquiry, what should I do?
- What is the Returns Policy for online purchases?
- What is the Returns Policy for in store purchases now?
- My Aspinal product needs repairing, can I still send this into your repairs team?
- I have a Repair to collect from Aspinal, what should I do?