For any purchases made online from 25^th April 2020 onwards, we have extended the returns policy to 45 days. If you wish to return or exchange your online purchase within this 45 day period, please follow the instructions listed here before posting your item back to us. We offer free returns shipping but do recommend you keep your proof of postage for your own records. If you require any assistance when processing your return, our customer services team will be happy to help, please get in touch to discuss on 0808 169 5529, via email at enquiries@aspinaloflondon.com or via live chat on our website.