Non personalised items purchased online from 1st November 2019 will benefit from our extended returns policy. You will have until 18th January 2020 to return your item to our Head Office address or via a store to return on your behalf.

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. Please allow up to 7 days for your return to be inspected and credited to your account/card, this may be slightly delayed during busy periods, such as January.