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Can I return a personalised product?

We are unable to offer an exchange or refund on any items that have been personalised or engraved.

Please ensure you check all spelling, grammar, punctuation and the use of capital and lower case letters when adding personalisation to your order as we will personalise exactly what is entered online and we cannot accept returns of products that have been personalised.

Aspinal of London Stores

Find an Aspinal of London store near you, along with opening hours, telephone numbers and location maps. We look forward to welcoming you.

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